Bushfire Resilience Rating Certification
Why Certify?
✓ Independent expert verification
Receive a Certified Bushfire Resilience Rating reviewed by an RBC Accredited Certifier.
✓ Access insurance and finance benefits
Use your certificate with participating insurers and lenders offering resilience incentives.
✓ Valid for 3 years
Certification costs $290 (30% off, normally $420).
Step 1 – Self-Assessment
If you haven’t already, complete the Bushfire Resilience Rating Home Assessment.
Click ‘Email my report’ to receive your free Preliminary Resilience Rating Report with personalised recommendations.
Step 2 – Preliminary Rating Report
Read your Preliminary Resilience Rating Report to understand your home’s current resilience and personalised recommendations to improve it.
Confident your home is already resilient?
Great – you can certify to access benefits you may be eligible for.
Not sure if you got everything right?
That’s okay – our Expert Certifier will let you know if anything needs clarification before you proceed.
Step 3 – Expert review
What you’ll need for your expert review
The app will guide you through photo uploads showing evidence of improvements if applicable.
How to start your expert review:
– Log back into the Bushfire Resilience Rating App
– Click View your Preliminary Rating
– Upload any missing evidence when prompted
– Scroll to the bottom of the page and click ‘Certify Now’
– Complete payment: $290 – currently 30% off (normally $420)
Once payment is completed, a certifier will be in touch within five working days with any questions.
Step 4 – Certification
An RBC Accredited Certifier will verify your answers and evidence. You’ll have up to 90 days to provide clarification or extra evidence if needed, and complete the certification process.
Once your certification is accepted, you’ll receive:
– Certified Resilience Rating Report
– Resilience Rating Certificate (valid for 3 years)
Step 5 – Use your Certificate to access benefits
Share your certificate with participating insurers to unlock potential benefits.
Participating Insurers:
The following insurers are providing benefits for customers with a bushfire peril component in their insurance policy, and a certified Bushfire Resilience Rating of 3 stars or above:
To provide your certificate:
– NRMA Insurance, email CustomerCare@nrma.com.au
– Suncorp Group brands (Suncorp, AAMI, GIO, APIA, Shannons) email BushfireResilienceReports@suncorp.com.au
– NAB Insurance issued by Allianz, email CustomerService@allianz.com.au
– CBA Insurance provided by Hollard, email contactus@cbainsurance.hollard.com.au
Need help?
Our team is here to guide you through the process. Contact us at support@rbcouncil.org
The Bushfire Resilience Rating has been developed by Australia’s leading bushfire resilience experts through a collaboration led by the Resilient Building Council (RBC), funded by the Australian Government’s National Emergency Management Agency (NEMA) and industry sponsors, and co-designed with community members around Australia.
The Resilience Ratings Scheme is voluntary and private, it is up to households whether they want to share their rating with participating insurers or banks to access incentives. RBC protects personal information and does not share data with third parties, unless households instruct us to do so.
You can access RBC’s Privacy Policy to learn more about how your data is handled and your privacy is protected.